Question 1

Does it work with every Shopify theme?

Accepted Answer

Yes. The widget is added with one script tag and sits on top of your pages, so it works with any Shopify theme and does not change your layout.

Question 2

Do I need a developer?

Accepted Answer

No. You copy one line of code from your dashboard and paste it once. The steps above take about two minutes, and the dashboard tells you when the widget is live on your site.

Question 3

Can it answer questions about shipping and returns?

Accepted Answer

Yes, from what your store says. It reads your shipping, returns and FAQ pages, so answers match your policies. It does not look up the status of individual orders.

Question 4

What happens when I change my website?

Accepted Answer

Finelyt re-reads your website every week and updates the assistant when something changed. You can also retrain it yourself at any time from the Training page.

Question 5

How much does it cost?

Accepted Answer

You can try it free for 7 days without a credit card. After that, Pro is $20 a month and Business is $49 a month. You can cancel anytime.